Security

Built secure.
By design.

Security is not an add-on at ARIA — it is a first principle. Every layer of the platform is designed to protect your data, your conversations, and your business.

Encryption in Transit & Credential Protection

All communication between your device and the ARIA platform uses TLS 1.3. There is no unencrypted path to your data. All passwords are hashed using bcrypt with per-user salts. API keys and credentials are encrypted before storage. Sensitive configuration is loaded from environment variables — never hardcoded.

Authentication & Access Control

ARIA uses secure session management with rate-limited login endpoints to prevent brute-force attacks. Passwords are hashed using bcrypt with per-user salts. Session tokens are signed and expire automatically. Multi-user deployments enforce strict per-user data isolation — no user can access another user's memory or conversations.

No Data Sold. Ever.

ARIA's business model does not depend on selling or monetising your data. Your conversations are yours. Your business information is yours. The collective intelligence ARIA builds is derived from anonymised, aggregated learning — never from the raw content of your sessions. This is not a policy that could be changed — it is a structural constraint of the architecture.

Data Isolation & Residency

Each user's memory, conversation history, and business profile is stored in isolated partitions. Collective intelligence is derived from anonymised patterns — never from identifiable conversations. ARIA does not share individual user data with other users or third parties.

API Key & Credential Security

Third-party API keys (Stripe, CRM integrations, email providers) stored by ARIA are encrypted before being persisted to the database. Keys are never logged, never returned in API responses, and never included in error messages. Access is restricted to the authenticated user who provided them.

Rate Limiting & Abuse Prevention

All public-facing endpoints are rate-limited. Chat endpoints apply per-user quota controls to prevent abuse. Automated anomaly detection flags unusual usage patterns for review. Subscription-tier enforcement ensures fair use across all users.

GDPR & Privacy by Design

ARIA is built to comply with GDPR and emerging AI regulation. Users can export all their data at any time and request account deletion with full data erasure. Data retention policies are configurable. There are no dark patterns, no hidden tracking, and no third-party advertising scripts on the platform.

No Third-Party Analytics or Advertising

ARIA does not load Google Analytics, Meta Pixel, or any third-party tracking scripts. There is no advertising infrastructure in ARIA. Platform telemetry is first-party only — used exclusively for reliability monitoring, never for profiling or targeting.

Tool Execution Sandboxing

When ARIA executes autonomous tasks, tool permissions are scoped to only what each task requires. Sensitive tools — computer control, file operations, code execution — require explicit per-session activation by the authenticated user. No tool can escalate its own permissions.

Responsible Disclosure

If you discover a security vulnerability in ARIA, we ask that you report it privately before public disclosure. We commit to acknowledging reports within 1 business day and resolving confirmed vulnerabilities within 30 days.

Please send security reports to: security@avgsux.com

For sensitive reports, you may use the subject line "[SECURITY]" — these are routed directly to the platform architect and not through general support queues.

security@avgsux.com — we respond within 1 business day to all responsible disclosure reports.